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Courk
Daedalian Member
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Posted: Wed Feb 20, 2013 3:55 am Post subject: 1 |
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I have to fly for work in the upcoming weeks. I've never been inside an airport before. I'm not even sure what to ask. Talk to me like I'm 5. What do I do when I first get to the airport? Where do I go? Where do my bags go? What new-to-me sights and sounds can I expect? What do I need to be cautious about?
At the second airport to catch the connecting flight, what do I do? Do I need to collect my bags? Where are they? How do I know where to go? Do I need to do the entire same procedure as the first airport? If not, what's different? Are there additional steps I need to take because it's a connecting flight? Are you my mommy?
When I arrive at my destination, where are my bags? Do I need to do anything special before leaving the airport? Is there, like, a check-out procedure? If something goes wrong (I miss a connecting flight, my bags are in Bermuda, etc.) is there a kind, patient, helpful person available? Who is this person? How willing are airport staff of answering my multitude of stupid questions? |
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The Potter
Feat of Clay
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Posted: Wed Feb 20, 2013 4:23 am Post subject: 2 |
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What do I do when I first get to the airport? -- You will go to the counter for the airline you are flying with. You can acquire your boarding pass and drop off your luggage. (Note: many airlines charge a fee for checked bags these days)
Where do I go? To to longest line. After you have checked in, gotten your boarding pass, go through security. They will look at your ID and pass again. Then do what the people in front of you are doing. You won't need to show your ID anymore.
Where do my bags go? They will be sent away on a magic journey through space and time. Hopefully they will arrive where you do.
What new-to-me sights and sounds can I expect? Lots of bored people. I recommend a fully charged iPod.
What do I need to be cautious about? Not too much...
At the second airport to catch the connecting flight, what do I do? You will get off the plane and find your next "Gate." Then you will wait.
Do I need to collect my bags? Where are they? How do I know where to go? Do I need to do the entire same procedure as the first airport? If not, what's different? Are there additional steps I need to take because it's a connecting flight? Are you my mommy?
No...you don't have to do any of that.
When I arrive at my destination, where are my bags? They will announce the collection location on the plane. It will be somewhere in the arrivals area.
Do I need to do anything special before leaving the airport? Is there, like, a check-out procedure? If something goes wrong (I miss a connecting flight, my bags are in Bermuda, etc.) is there a kind, patient, helpful person available? Who is this person? How willing are airport staff of answering my multitude of stupid questions?
The staff are very helpful if you are polite. I have lost bags, missed flights and just about every screw-up possible and always arrived safely. They will be happy to help. And I've even done some of them on the international level!
You may be able to get away with bringing guns and knives onto the plane. You will not get away with a full water bottle. _________________ Artwork | Fractals | Don't ignore your dreams; don't work too much; say what you think; cultivate friendships; be happy. |
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Courk*
Guest
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Posted: Wed Feb 20, 2013 4:33 am Post subject: 3 |
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| The Potter wrote: |
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At the second airport to catch the connecting flight, what do I do? You will get off the plane and find your next "Gate." Then you will wait.
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How do I find my gate? Does a purse count as carry-on? how many carry-ons can I have? |
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Dread Pirate Westley
Daedalian Member
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Posted: Wed Feb 20, 2013 4:42 am Post subject: 4 |
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In most cases, you are allowed one "Carry-on" and one "personal item." Your purse counts as the latter, as would a laptop bag.
If you are not checking a bag, you can usually check-in 24 hours in advance using this series of tubes, print your boarding pass(es), and go straight to the security line. In this case, find the large bank of screens labelled as "Departures", find the city you're going to from that airport, and follow the signs to the listed departure gate. Repeat this process at stopover (you usually will not have to exit and re-enter security). |
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The Potter
Feat of Clay
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Posted: Wed Feb 20, 2013 4:47 am Post subject: 5 |
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You get one "carry on" and one "personal item" So you can have one small bag and a purse.
Gates-- you will be given a gate number on your ticket. But sometimes they change so it is usually best to look at one of the screens with flight information on it. The gate will be something like C10. There will be maps to help you find the gate location.
Some larger airports get confusing. They may have shuttles to different parts of the terminal. If your connecting flight is with the same airline, there is a very good chance the gate will be in the same area. Confusing airports typically also have an information counter to provide guidance, moral support, and direction.
I have been in many airports and they are all different. But also consider this: the vast majority of the travelers are also in area for the first time. So they can't make it too confusing.
Some airports also have free WiFi! _________________ Artwork | Fractals | Don't ignore your dreams; don't work too much; say what you think; cultivate friendships; be happy. |
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Quailman
His Postmajesty
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Posted: Wed Feb 20, 2013 4:56 am Post subject: 6 |
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First you need to plan what to take. If possible, pack in a small bag that will fit under your seat or in the overhead compartment. If you do have to check a bag, it will be checked to your destination. The guys at your connecting airport will transfer it to your next flight.
If you are flying on Southwest, you need to check in online 24 hrs. prior to your flight. Set an alarm. The closer to 24 hours the better spot you'll have for boarding (they have open seating). On other airlines you can check in and print your boarding pass a day in advance, but your seat will be assigned when you purchase your ticket.
You didn't say how you'd get to the airport. If you are driving yourself, you must decide where to park. I use off-airport parking because it's cheaper and a bus picks you up at your car to get you to the terminal. Avoid the hourly lot closest to the terminal.
Whether you walk in from parking, or get dropped off by a parking bus or a friend, you need to decide whether to use curbside baggage check. Lokk for the baggage check for your airline. Some airports or airlines don't offer this option. This only applies if checking a bag or two. You don't have to haul your bags into the terminal, but you should tip the guy a couple of bucks per bag. You may have to stand in the cold for this too.
So you go into the airport. Look for the ticketing/check-in counter for your airline. If you have a boarding pass already and only need to check a bag, get in that line. Try to avoid the full service line where people are rescheduling and buying tickets.
If you have a boarding pass and checked outside or do not need to check a bag, just find the monitors above your airline's counter that will tell you whether your flight is on time and what gate number it will depart from. The gate assignment might be C-42, meaning gate #42 on C concourse.
Look for signs directing you to "All Gates" or "C Concourse". That will lead you to the security checkpoint for your gate and many more. At this point you should only have your purse and carry on bag. Have your boarding pass and photo ID (driver's license or passport) handy. You need to show them to get in the line.
For screening, you'll need to remoce your shoes, belt watch and jewelry. My wife brings ankle socks for this part. She wears sandals because they're easy to get off and on, but who wants to walk around an airport barefoot? There will be tubs to place your stuff in. Your laptop must be removed from its case and placed alone in a tub. IPads may stay in a backpack at most airports. You need to take off your jacket too. Do not bring any liquids or scissors or a pocket knife. This is why you'll probably need to check a bag.
After you walk through the screening unit you may reclaim your stuff. Look for signs to your gate. Go there and await instructions. If you have time you can get something to eat or drink. You can even take it on the plane. About 30 minutes before departure the gate attendant will make an announcement about how they'll board. Except on Southwest it will be by rows starting in the rear (higher row numbers). You shouldn't need to talk to anyone at the gate or show ID again. Just present your boarding pass as you go through the line. On Southwest you'll line up accoring to your boarding pass number. Tell someone who's getting in line that you're a Southwest virgin and they'll help you.
At Most connecting airports, you do not need to leave the secute area and go through security again. My wife connected through San Diego on Southwest last week and had to, however. You won't need to collect and recheck your bags. When you deplane look for a monitor and find yor departing flight's gate. Same boarding process. You should have gotten two boarding passes when you checked in yesterday.
When you deplane at your destination follow signs to Baggage Claim. When you get there, look for monitors that say which flights arrive on which carousels. It may take a while. Look for people who were on your flight to know if you're in the right place. When you get your bag, check to be sure it's yours. Some airports have a person to compare tags to your claim check so hang onto that.
My iPad is almost out of juice. More later. |
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The Potter
Feat of Clay
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Posted: Wed Feb 20, 2013 5:14 am Post subject: 7 |
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On domestic flights in both New Zealand and Norway, you don't have to take off your shoes when going through security.  _________________ Artwork | Fractals | Don't ignore your dreams; don't work too much; say what you think; cultivate friendships; be happy. |
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Thok
Oh, foe, the cursed teeth!
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Posted: Wed Feb 20, 2013 10:59 am Post subject: 8 |
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@Courk: What airline are you using? (In the US, most non-Southwest airlines give a similar experience, but Southwest is somewhat different.)
On very basic things, get to the airport at least an hour before the flight is going to leave (and maybe closer to two hours early). Bring a book to read or a game to play if things go faster than expected (you'll want this anyways for the flight). Given the choice between being early or late, you want to be early.
In security, be ready to take off your shoes, any jacket with pockets, and any belts that have metal in them. And be ready to go through a metal detector.
Many people will ask you questions about security that will seem stupid. Resist the urge to make jokes about them or over think them.
You may want to pack something to eat on the flight, especially if you are traveling on Southwest. Airline food is still awful; Southwest gets around this by basically not feeding you (you might get some peanuts or crackers). Don't worry about water/stuff to drink however, airlines are really good about getting you soda/juice/water for free. The food at airports tends to be slightly better than inflight food, but ridiculously overpriced. |
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Zag
Tired of his old title
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Posted: Wed Feb 20, 2013 12:22 pm Post subject: 9 |
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It looks as if they have about covered it, except for your approach to the airport. If you are driving to a big airport, where they have multiple terminals, you will need to watch for the signs that say what terminal you go to for your airline. So be sure to know the exact name of the airline you are flying out on and watch for the signs. (For instance, American and American Express fly out of different terminals in Boston.)
Also, often arrivals and departures go different directions, so you'll want departures. (You'd pick up an arrival at baggage claim, which is usually a lower level than ticketing and the gates.)
When you check your bags, you check them through to the final destination. The bags might take a different route to get there than you do.
Here's an anecdote just to let you know that they've dealt with every problem, and it will work out eventually: When I flew to Greece 6 years ago, I was flying Boston to New York on Delta, then on to Athens in a European airline (Lufthansa, I think). My flight to New York was delayed, and I missed the flight to Athens. It was already evening by the time I got to the Lufthansa desk, and they were closed! Standing there feeling a little frantic, I was relieved when the nice lady at the American Airlines desk next to the Lufthansa one asked if I needed help. It turns out that they cover Lufthansa after hours, she set me up with a new flight, using two different airlines (neither one American) and a transfer in Paris, and got me to Athens only a few hours late. (My bags didn't arrive until the next day, but they got there.) |
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Quailman
His Postmajesty
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Posted: Wed Feb 20, 2013 1:04 pm Post subject: 10 |
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| Zag - When your connection got messed up, your bags went separately. Otherwise they'll always be on the flight you are on. If you check a bag but don't show up at the gate and board the plane, they'll pull your bag off. |
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esme
^^^^-- is female! Get the pronouns right
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Posted: Wed Feb 20, 2013 2:48 pm Post subject: 11 |
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| Courk wrote: |
I have to fly for work in the upcoming weeks. I've never been inside an airport before. I'm not even sure what to ask. Talk to me like I'm 5. What do I do when I first get to the airport? Where do I go? Where do my bags go? What new-to-me sights and sounds can I expect? What do I need to be cautious about?
At the second airport to catch the connecting flight, what do I do? Do I need to collect my bags? Where are they? How do I know where to go? Do I need to do the entire same procedure as the first airport? If not, what's different? Are there additional steps I need to take because it's a connecting flight? Are you my mommy?
When I arrive at my destination, where are my bags? Do I need to do anything special before leaving the airport? Is there, like, a check-out procedure? If something goes wrong (I miss a connecting flight, my bags are in Bermuda, etc.) is there a kind, patient, helpful person available? Who is this person? How willing are airport staff of answering my multitude of stupid questions? |
Ok, many useful things have already been said, but let me also answer what comes to mind.
List of things to take to the airport:
Suitcase
Cabin baggage (including some underwear should your suitcase arrive a day or two later)
Purse
Clothes appropriate for the climate at the destination
Passport/id
Ticket/Boarding pass from online check-in with Terminal and Gate information
Money/credit card
Address and phone number of contact at destination
Phone number (by heart) of a competent friend in case of serious trouble of any kind.
0) Do not hesitate to ask other people at the airport. Practically everyone has lots of experience and many are bored. Do say that it is your first flight. Airport personnel is usually very helpful, especially with "stupid" questions, but often busy. It may take some time to find someone available. For most questions, it will be easier to ask other passengers.
Your biggest disadvantage is that you might have trouble seeing the guiding signs because you are not accustomed to the icons, other people will see them and tell you.
1) The ticket.
Tickets are either "electronic" tickets (that is, eventually printed out by someone on ordinary sheets of paper or stored on a smartphone) or "paper" tickets (that is, sent to you somehow, the size of a quarter of a sheet, like many train tickets).
Since you travel for work, it may be the case that someone else bought your ticket. Make them give you the paper ticket or the print-out or the e-ticket.
The ticket contains codes, usually an "e-ticket"-number which is a long sequence of numbers and a "reservation"-code which is a shorter sequence of letters and numbers. You need these codes to check in online if your airline offers this or to print out the ticket at the airport if you lost or forgot your e-ticket or your printer did not work and you just wrote down the codes (this is applicable if your airport offers "self check-in" automatons near their check-in counter).
Ask the person who bought your ticket about the codes for online check-in and/or ask their help for the actual online check-in.
2) Online check-in
With most airlines (ask the person who bought the tickets), there is an online check-in on their website from about 24 hours before departure. (It may sometimes be 23 hours.) You need one of the codes mentioned above, log in with the codes and your name as given on the ticket. Then you choose a seat number, like "23A", meaning row 23, seat labelled A in that row. There are elaborate online websites like "seatguru" to choose the best seat for each airplane type, but this is for perfectionists.
For most planes, sitting nearer to the front is "better", noise-wise. Try to avoid the last row, as the seats do not recline there. Avoid the seats next to the plane wings if you want to have a view.
Seat letters range from window to window, so A is always a window seat and then the last letter of the alphabet used is the other window seat.
If you are afraid of flying, choose a seat away from the window. If you are not, I strongly recommend a window seat to better appreciate the take-off.
Note that aisle seat have more leg-room, though.
The online check-in might try to offer you "upgrades" and stuff, in that case try to find the little "No, thanks." buttons.
At the end of the check-in, you get your "boarding pass" which contains the time of departure, flight number, usually the terminal and gate number, your name and the seat number.
(And possibly some small-printed stuff about the liability of the airline to bring back your corpse and similar, so do not read small-printed stuff if you are afraid of flying.)
Obviously, if you have a connecting flight, you should choose seats for two flights and get two boarding passes. In very rare cases, you cannot get a boarding pass for the second flight and need to obtain it at the connecting airport, but you should be able to get this information from the website and later at the check-in counter.
3) Going to the airport
The airport website should have good information about going to the airport by car, train or taxi and about parking opportunities and how long in advance you need to be at the airport. The time on the boarding pass tells you when you need to be at the gate, which is much later than the time you need to be on the airport. I would advice to add between half an hour to an hour to other peoples time because everything just takes longer the first time and you do not need the stress. (I recently was late on the airport I use several times a year and found that they have interchanged terminal 1 and terminal 2 and I was very confused because I followed the signs to terminal 2 and found that everything was mirror-switched from what I knew before.)
You need to know your terminal at this point (which might be printed on your boarding pass, some times a number "T2" for terminal 2 or the letter of the gate number C52 is gate 52 of terminal C). On the airport website it is possible to look up the exact location of the check-in counters of your airline and the lay-out of the airport.
Specialized taxi drivers usually know where exactly to drop you off so that you are nearest to these counters.
Most importantly, an airport is divided into "departure" sections and "arrival" sections (often by level). If you see lots of people clearly waiting for arrivals, you need to ask someone where the departure section is.
When you enter the airport, you are usually in a large space and first need to find one of the screens labelled "Departure" which lists the upcoming flights with terminals, gates and delays. If you dont find your flight, you might be looking at an "Arrivals" screen of at a screen that only shows the flights for a particular terminal.
4) Check-in Counter
The counters of your airline in the terminal are usually divided into "Economy" class (thats probably you) and First class/Business class. Among the economy counters, there is sometimes a division between "check-in" and counters where you just leave your baggage. When you already have a boarding pass, you just need the latter counters.
If there is a person at the counter, you put your suitcase (usually up to 20kg, preferably hardcase and water-tight if you do not want it squashed or otherwise corrupted) on the conveyor belt beside the counter give your boarding pass and passport/other id to the person who will put a label on your suitcase which will then disappear from your sight. You will be given a little sticker somewhere on your documents which is important if your baggage is lost because it contains a tracking number for it.
In particular, note that the sticker might well be put on top of your seat number. Obviously, you need to remove it then to look at your information, but do not throw it away, keep it.
Ask if your baggage is checked through to your final destination if you are not sure.
Sometimes, this step is done on a machine where you enter your data and then have to apply the label on your suitcase yourself. I suggest to ask someone for help if you have never seen the label applied.
Do put your name, target address and return address somewhere on your suitcase (recent suitcases have in-built places for this) and also inside on a piece of paper. I do not advice you to lock your suitcase with a key or a code, because it might be searched out of your sight, and they might break it open if they cannot open it. (There are other opinions among travellers, though, for areas of the world, where theft occurs more often.)
Do not let any of your things out of your sight at the airport, because security these days is tight, so valuable things might be stolen and less valuable things might be confiscated while you are on the toilet.
Cabin luggage usually includes a smaller bag (often up to 8kg and up to a certain standard size) and some "carry-on" thing like a purse.
There are lots of restrictions on this, especially the confiscation of any liquid over 100ml and of blades. (This means shampoos, water bottles, nail scissors, pocket knifes, sometimes knitting needles, and so on.)
However, it is good practice to put some underwear and the like in the cabin luggage, in case your luggage does not make the connection flight (in which case it will usually arrive two days or so late at your target destination and will be delivered to you).
5) Security check
Now, you need to find the access to your actual gate as indicated on the boarding pass and the departure screens. You will need to go through some scanning device, while your cabin luggage is but on a conveyor belt to be screened. You might also be patted down (which is done at random intervals in addition) or take everything out of your carry-on bag for inspection.
At this point, there are some variations from airport to airport, including sometimes removing shoes and belts, <100ml liquids are put into plastic sacs, laptops have to be taken out of the bag to be screened separatedly. You need to put all the things besides the bag into some plastic containers which you put on the conveyor belt.
This will be easy because you can watch the other people in the queue doing the same things.
Try not to wear stuff with metal (to avoid being patted down) or have creamy things in your cabin luggage (soft cheese looks like plastic explosives on their screen as I have found out).
6) The gate
After the security check, you still have to go to the actual gate, note that a gate C42 might be indicated by "C30-C50" on the signs until you are there.
When you are there, your flight should be announced on a little screen above the gate counter, and you take a seat and relax.
7) Shopping
Between all the above steps, you will pass through lots of airport shops, mostly trying to sell you souvenirs and luxury items.
8) Boarding the plane and flight
At some point, the person at the gate counter will talk into a microphone and announce that your flight is ready for boarding. You will either show your boarding pass or put the QR code on your boarding pass or smartphone boarding pass on a scanner. You might show your id again.
Now, you either enter a tunnel leading directly to the plane entrance, or you go to a bus transferring you to your plane. You go to the row indicated in your seat name and look for your seat letter. Take out the things you want to use during the flight (books, etc) and put the rest in the overhead bin. Fasten your seat-belt (you can ask for a seat-belt extension if you are circumferentially challenged like me).
There will be security instructions about oxygen masks, life jackets and emergency exits.
Enjoy the take-off. Later, you will be given drinks and possibly newspapers and snacks. Only leave your seat when allowed to do so by the turned-off seat-belt signs.
9) Transfer
At the transfer airport, the guiding signs contain an icon of two planes going in opposite directions (as opposed to little suitcases for arrivals who want their baggage). Unless instructed otherwise at the check-in counter above, you have no contact with your luggage and just follow the transfer signs until you are again in the departure area of the airport. You look up your new gate at the departure screen, go there and wait for your next flight. Usually, you need not go through security again or check in anything.
Sometimes, if you are unlucky, you have to change terminals which means that you have to go through security again as on the first airport, but you do not need to check-in again.
Sometimes, people arrange for two unrelated flights, so that they indeed have to get their luggage like on arrival below, leave and reenter the departure area of the same airport, but you or your company should really try to avoid that, as it maximizes risk of problems with luggage.
10) Arrival
This time, you follow the signs with the little suitcases (and of course other passengers). You find a room with many conveyor belts and look up at a screen which conveyor belt will give you your luggage (on the screen you have to look up the name of the city the connecting flight departed from).
At this point, it is nice to have an easily discernible luggage. For example, if your luggage is boring black, you can put some smiley stickers on it. In any case: Know what your suitcase looks like. The stick-on label contains the start of your name, so it does not hurt to check.
Leave the room towards the exit signs. If there are two kinds of exits, take the one that says "Nothing to declare" unless you are taking valuables from one country to another. Otherwise, there is no procedure whatsoever. Leaving is fast.
Then, hopefully, get either picked up by a person or by a prearranged taxi by following taxi signs or get information about public transportation beforehand. Using a taxi at an airport without prior arrangement is usually very expensive.
11) In case of problems
If your first flight runs late, talk to the flight attendants about your connection. They should know quite early whether you will be able to make it and tell you what to do if you miss it.
If you miss any of your flights, the counter of your airline will book you on another flight (obviously for a lot of money, if it is your fault that you miss the first flight, and free or while giving you money, if it is their fault that you miss the second flight or that a flight has been cancelled).
If your luggage does not arrive at the destination, you should watch other people and the screens to realize when most other passengers have gotten their luggage, but you have not. In that case, there should be a counter nearby where you fill out a form about the color, type and size of your luggage and where it should be delivered to. Usually, this happens when the first flight was delayed and your luggage did not make the transfer in time. Typically, it is then taken on the flight the next day and delivered to the address you gave. (Preferably a hotel or company that can accept the luggage at any time.)
At this point, you will be happy to have some underwear in your cabin luggage.
My experience is that airport personnel are usually very helpful and patient, but you have to expect to queue for help. (If your luggage did not make the transfer, you are probably not the only one.)
If you have more serious trouble (passport and money stolen, illness, all European airports are closed because of a stupid volcano, etc.), contact your competent friend for help. Everything can be fixed eventually, but it helps tremenduously to have someone at home go to the bank and figure out how to send you money or look up for you how to get a temporary id card or look up whether your credit card carries travel insurance and how to invoke it.
I have to emphasize once more that you should also talk to other passengers, preferably in the same queue at check-in and on the same flight. Almost certainly, they will have lots of experience and perfectly willing to go together with you through security or point out the direction to the transfer flights.
I am very experienced myself, but when I decided at the last moment not to board a plane (so as not to be stuck at a snowed-in connecting airport two days before Christmas), I saw two men who made the same decision, talked to them and followed them to the baggage reclaim area and ticket re-booking counter. This saved me at least half an hour and lots of stress.
Otherwise, there are of course information counters on every airport where you can queue for information.
Have a nice flight! _________________ Mundus vult decipi, ergo decipiatur.
Last edited by esme on Wed Feb 20, 2013 8:13 pm; edited 1 time in total |
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Jack_Ian
Big Endian
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Posted: Wed Feb 20, 2013 2:49 pm Post subject: 12 |
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If the connecting flight is from the same airline, then they will generally transfer the baggage for you on to the connecting flight.
Knowing where you need to go in the connecting terminal is vital if you are on a tight schedule, especially if your initial flight was delayed. The flight staff normally have a good working knowledge of the terminal layout and can offer advice and also confirm about your baggage transfer. That way you can be prepared even before you land.
If the connecting flight is a different airline, then you picked a great way to begin your adventure with flying, as you will likely need to do everything yourself.
If it's an international flight followed by an internal flight, then you might need to go through customs and then come back in again.
One American friend of mine had a problem coming to visit me in Ireland. She flew through Heathrow in London and needed to go to another terminal to get the flight to Ireland.
The problem was, she had a visa for Ireland, but not for the U.K.
They refused to let her move to the other terminal, because she could not enter the U.K.
Eventually it got sorted and luckily she had a few hours before her connecting flight was to depart, as it took a few hours to clear up.
Perhaps if you gave more specifics about the airports and airlines concerned, we could offer more definitive advice. |
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Quailman
His Postmajesty
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Posted: Wed Feb 20, 2013 4:37 pm Post subject: 13 |
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Here's a link to the TSA website listing things you can and cannot bring through security checkpoint or in checked bags.
http://www.tsa.gov/traveler-information/prohibited-items
When it's time to board the flight, most gate attendants call for passengers who need extra assistance or who are traveling with small children first, followed a couple of minutes later with a call for first class and other high mucky muck passengers (those who fly a lot - different airlines call them different things). Then they call for general boarding by row number, starting in the back. They may say "rows 25-30" then when that bunch goes through the little door, "rows 20-30" and so forth. You may board any time until they close the door, but especially if you have a window seat it's polite to get on with your group. That way you can get into your seat before the passengers in the middle or aisle sit down, as there is no way to get past them once they do. They'll have to get up and into the aisle.
When the plane lands (both flights), don't try to immediately stand up as soon as the little light goes off indicating that you can unbuckle your seat belt. If you're near the back it may take ten minutes before you can move. The plane empties from the front back, so wait until the second or third row in front of you starts into the aisle before rising. Try to relax during this time, as it can be frustrating, especially if your connection is tight.
Speaking of connections, sometimes as the plane is approaching the landing, a flight attendant (don't call her a stewardess in the US) will announce what gate you'll be arriving at and the departure gates for connecting cities. That's helpful, but always double check when you get into the concourse. |
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DF*
Guest
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Posted: Wed Feb 20, 2013 8:02 pm Post subject: 14 |
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| Thok wrote: |
| Many people will ask you questions about security that will seem stupid. Resist the urge to make jokes about them or over think them. |
Yes, this is actually important advice. Some questions may seem so inane that they deserve a flippant response, but security staff are obliged to take all responses seriously, so a daft remark like "well of course I packed a bomb in there, duh" would (or at least could) be handled as if it were a real threat. |
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Courk*
Guest
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Posted: Wed Feb 20, 2013 8:58 pm Post subject: 15 |
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| Jack_Ian wrote: |
| Perhaps if you gave more specifics about the airports and airlines concerned, we could offer more definitive advice. |
I will once I know. My friend took this trip a few months ago, and he mentioned the connecting flight being a tight schedule. |
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Thok
Oh, foe, the cursed teeth!
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Posted: Wed Feb 20, 2013 11:29 pm Post subject: 16 |
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| Quote: |
| Try not to wear stuff with metal (to avoid being patted down) or have creamy things in your cabin luggage (soft cheese looks like plastic explosives on their screen as I have found out). |
Really important: creamy things include toothpaste, shampoo, and conditioner. If you pack that in your carry on, be sure to take only small travel-sized amounts. A normal-size tube of toothpaste will be confiscated if you try to carry it on.
Basically, pay close attention to the prohibited items list that Quailman provided.
| DF* wrote: |
| Thok wrote: |
| Many people will ask you questions about security that will seem stupid. Resist the urge to make jokes about them or over think them. |
Yes, this is actually important advice. Some questions may seem so inane that they deserve a flippant response, but security staff are obliged to take all responses seriously, so a daft remark like "well of course I packed a bomb in there, duh" would (or at least could) be handled as if it were a real threat. |
When I went to Sporcle after posting here, and one of the new quizzes for today was on Country by Travel Advice. The travel advice for the US was to not joke about bombs or terrorism. |
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Quailman
His Postmajesty
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Posted: Thu Feb 21, 2013 2:04 am Post subject: 17 |
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| Have we given enough advice yet? Can we start offering our tales of woe, like the time I drank too much Goldschläger and it tripped the metal detector, resulting in a cavity search? |
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esme
^^^^-- is female! Get the pronouns right
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Posted: Thu Feb 21, 2013 2:34 am Post subject: 18 |
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| Quailman wrote: |
| Have we given enough advice yet? Can we start offering our tales of woe, like the time I drank too much Goldschläger and it tripped the metal detector, resulting in a cavity search? |
Or have someone sing their tales of woe (the famous song "United breaks guitars"):
http://www.youtube.com/watch?v=5YGc4zOqozo _________________ Mundus vult decipi, ergo decipiatur. |
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The Potter
Feat of Clay
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Posted: Thu Feb 21, 2013 3:25 am Post subject: 19 |
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"If the connecting flight is from the same airline, then they will generally transfer the baggage for you on to the connecting flight."
It doesn't matter what airlines are involved, even non-partner airlines will transfer checked bags. This is also true for all international flights.
---Airline horror stories----
On my way to Tromso, Norway from Fairbanks with planned connections in Seattle, Amsterdam, and Oslo, the flight was the last one out of Fairbanks at 1 am. After a few delays, everyone boarded but then mechanical problems couldn't be resolved. So we had to switch to a slightly smaller plane. It was a full flight and they needed 12 volunteers to give up their seats to go the next day (rewarded by I believe a $300 voucher).
There was only eleven volunteers. I was the lucky person who got involuntarily bumped. When they saw my itinerary they did try very hard to get me on but no one budged. So I patiently waited while they let the plane depart without me.
In the end, I found out when such things happen you get refunded either twice the value of the ticket or $1300. I also got a first class upgrade, something I am sure they did completely out kindness. Most people tend to get irate when it is 2 am and they didn't make it on board. Oh, and the university was paying for this travel but I got to keep nearly all of the money
The next day the group of soldiers going back to Afghanistan were there again. They were very happy to get the extra day and traveling money!
The only issue was that my checked bag flew to Seattle on the first night. And then it didn't make it onto my new flight a day later. It was a little stressful to arrive in Norway with effectively just the clothes I was wearing but my bag was delivered to the hotel a few hours later. It was interesting to see the different stickers; it took a different route and was marked for urgency.
----
On the way back, I wasn't paying attention and ended up just going to the gate on my ticket for the flight from Seattle to Fairbanks. It was the same one I have departed from in the past and figured it was correct. When I realized my mistake the correct gate was just too far away. I was booked on the next flight without any issue at all.
--
I suppose the important thing to remember is that things do go wrong frequently with airlines. Delays happen for mechanical and meteorological reason and frequently push tight layovers into impossible connections. But people consistently arrive at their destination. _________________ Artwork | Fractals | Don't ignore your dreams; don't work too much; say what you think; cultivate friendships; be happy. |
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Neo
Daedalian Member
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Posted: Thu Feb 21, 2013 6:21 am Post subject: 20 |
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Looks like everybody covered it pretty well. When you know your airports, let us know and somebody could probably give you even more detailed help.
I remember my first airport experience. I was nowhere near as well prepared as you are now, but I'll leave you with the one sentence advice I was given, and still fall back to now.
"When in doubt, look up."
Signs are super helpful, everywhere, and fairly standard. And they're above your head. If you can follow arrows, you can navigate an airport. _________________
Ad Astra
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Courk*
Guest
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Posted: Thu Feb 21, 2013 7:36 am Post subject: 21 |
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| The only part I'm really worried about is the layover. I can arrive super early to ensure I'm on time to the first airport. Layover is likely to be Chicago or Detroit (my friend's been routed through both). |
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Quailman
His Postmajesty
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Posted: Thu Feb 21, 2013 10:52 am Post subject: 22 |
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I've been through Chicago O'Hare several times (there's also Chicago Midway). You'll probably be on the same concourse (a long 'spoke' exending outward from a central terminal), but if you're lucky you'll have plenty of time and have to change to another. O'Hare has tunnels to connect the concourses. They have music by Brian Eno playing and wild neon light overhead that seem coordinated to the music. There are people movers - basically flat elevators - so you don't have to walk the entire distance, or you can walk on them and move twice as fast.
I just looked it up. It's only connecting two United concourses. There are plenty of youtube vids. |
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Quailman
His Postmajesty
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Posted: Thu Feb 21, 2013 10:07 pm Post subject: 23 |
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| About 25 years ago, I had flown from Juneau, AK to Seattle, WA in the evening. I stayed over in a hotel and left at about 4:30 AM to catch a flight to Baltimore, changing planes at Chicago O'Hare. Well, Chicago was fogged in, shutting down the airport, so we waited about three hours to leave Seattle. When we got there, so many planes arriving that sat on the runway between other planes for more than an hour before we could get a gate. When I deplaned I discovered that my connecting flight was perhaps the only on-time departure that day. With all the chaos, by the time I got rescheduled I got home at 2:00 AM. Door to door ended up being nearly 19 hours, six of which were in the air. |
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Sessie
Saucy Chica
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Posted: Thu Feb 21, 2013 11:05 pm Post subject: 24 |
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Looks like everything's been hit upon pretty well here, so I'll share a few tips of my own.
- If you plan to check one or more bags, tie a small piece of brightly-colored, easily distinguishable ribbon to your bags so they'll be easy to spot when they come around the baggage carousel. Or buy obnoxiously colored luggage instead of the little black suitcases everyone has (I have a big bright purple suitcase that I love using because it's so unique). Trust me, baggage tends to all look the same.
- Like Neo said, there are signs EVERYWHERE. Keep in mind, the airport is built to be easy for people far dumber than you to use, not to mention people who don't speak the language.
- One thing I haven't seen posted here that you should be aware of is that sometimes you will have to "gate check" your carry on bags. If it's a small plane, there may not be room for some bags even if they are technically small enough to be allowed as carry on. In this case, the person at the gate will announce this, and you will have to attach a tag (which they will give you) to your luggage, keeping a stub from it so you can reclaim it later. You will usually leave your bag in the little hallway before you actually step onto the plane, then pick it up in the little hallway right after you step off the plane when you land. This doesn't happen often, but just be aware so you don't panic if it does.
- Regarding carry on bags: one carry on (like a small suitcase or duffel bag) plus one personal item (like a purse or laptop case). I've gotten away with bringing a duffel, a laptop case, and my purse by stuffing my purse inside the duffel bag while boarding the plane.
- IF YOU TAKE ANY REGULAR MEDICATIONS, PUT THEM IN YOUR CARRY ON. Your usual toiletries can be purchased at your destination if your baggage gets lost, if necessary. Anything that would seriously put you in a bind if it got lost, carry on (if it's allowed; the TSA website has guidelines for that stuff).
- IF YOU MISS YOUR CONNECTING FLIGHT, DON'T PANIC. It happens all the time, and airport staff is well equipped to get you fixed up and on your way. When in doubt, ask the first official-looking person you see. If they're not the right one to help you, they'll point you to someone who is.
- When you go through security, you will feel like the biggest guiltiest criminal out there. This is normal. You might even see the people watching the xray machine back the conveyor belt up a few times to get a better look at what's inside your bags. These people are trained to be suspicious of everyone and everything. Just do what they tell you and don't make any jokes or smartass remarks; they don't like that at all and your various body cavities will not thank you for it.
- Last time I flew, I didn't even need a paper boarding pass. I checked in online and had my boarding passes emailed to me, then as I boarded the plane, I pulled the pass up on my cell phone and moved it to where the barcode was visible on the screen, and scanned that. But since this is your first time, definitely print them just in case.
- Prepare to see shades of humanity you didn't know existed. Airports are great for people-watching, if that's your thing.
Above all, try not to stress too much. It's been said here a few times but I'll reiterate: people screw up their flights all the time, and there is always someone available to fix things.
Also, congratulations! You're on your way to becoming a jaded, weary American traveler.  _________________ "I have an everyday religion that works for me: love yourself first, and everything else falls into line." --Lucille Ball |
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Sessie
Saucy Chica
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Posted: Thu Feb 21, 2013 11:35 pm Post subject: 25 |
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Here, this might help. Sample boarding pass for United Airlines:
Things to note:
United Flight D3048. This is your flight number. This is the number you look for when you look at the departure/arrivals monitors to figure out what gate you need to be at.
Departure Gate: A22. This means Concourse (sometimes called Terminal) A, Gate #22. NOTE THAT THIS GATE MAY CHANGE. When you get to the airport, always, always, always check the monitors for your flight number so you know for sure where to go. They're everywhere; look for a dozen or so people staring up at a couple of screens.
Boards at 3:15pm. This is the time they will actually start loading the plane. Notice it's about a half hour earlier than the actual departure time, 3:40.
Boarding Zone 2. This is just so they can attempt to maintain order when people are boarding the plane. While you are waiting at the gate, you will hear over the loudspeaker something like, "We are ready to begin boarding United flight D3048 with service from Rapid City to Denver. All passengers in boarding zone 1 may board at this time." They do this so the line to board isn't a throng of mass chaos. If for whatever reason you miss your zone, you can just board with the next one.
Seat number 23A, Coach. This is your seat number and section. If you fly coach or economy, you'll probably have to walk past the first class section and get sneered at by all the rich businessmen in suits. Sneer back if you want.
Your boarding passes may look slightly different depending on the airline, but the info is basically the same.
As for the flight itself, I happen to enjoy the takeoff process. You'll taxi (that's what it's called when the plane is moving on the ground) slowly over to the runway, then you'll start to go really REALLY fast and whoosh! up into the air. If you're the type to get motion sickness, takeoff and landing are the worst parts. When you start your descent to land, you might hear/feel a "bump" as the landing gear lowers. Then you'll sometimes get that stomach-dropped-out rollercoaster feeling as the plane starts to gradually lose altitude (it's not as bad as it sounds). It can feel a bit like a bus while the plane is at cruising altitude; a few bumps here and there as the plane hits air pockets. The pocket on the back of the seat in front of you will probably have a handful of magazines as well as, yes, an airsick bag. Flip through Skymall if they have it and check out all the overpriced worthless crap. Always entertaining.  _________________ "I have an everyday religion that works for me: love yourself first, and everything else falls into line." --Lucille Ball |
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Sessie
Saucy Chica
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Posted: Thu Feb 21, 2013 11:53 pm Post subject: 26 |
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Here's what a fairly typical airport security screening looks like.
[edited to remove hotlink]
First, you'll have to show your ID and boarding pass. Then, you'll put all your carry on stuff (and your shoes) into one or several of those grey bins and place them on the belt. If you have a laptop, it has to be out of the bag and in its own bin. Your bins will travel through the xray machine where they will be inspected on a computer monitor (see them?). Then you'll step through the metal detector, backscatter xray machine, or both. If you set it off, you'll be asked to step to the side to be patted down or hand-wanded or otherwise checked. Once you're through all that, you can collect your stuff, put your shoes back on (there's usually a little area with chairs and benches for you to get yourself back together), and head to your gate. In the picture you can see the signs for various gates just beyond the metal detectors.
Here's a shot of the monitors we keep talking about.
That's obviously not an American airport, but they're all the same, just different languages. Find your gate, follow the signs, and be on your merry way. You can do it!! _________________ "I have an everyday religion that works for me: love yourself first, and everything else falls into line." --Lucille Ball
Last edited by Sessie on Fri Feb 22, 2013 3:51 am; edited 1 time in total |
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Jack_Ian
Big Endian
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Posted: Fri Feb 22, 2013 12:12 am Post subject: 27 |
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If it's a long haul flight and you need to spend a lot of time in an airport waiting for a connection, this site can come in handy.  |
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groza528
No Place Like Home
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Posted: Fri Feb 22, 2013 12:18 am Post subject: 28 |
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| Sessie wrote: |
- If you plan to check one or more bags, tie a small piece of brightly-colored, easily distinguishable ribbon to your bags so they'll be easy to spot when they come around the baggage carousel. Or buy obnoxiously colored luggage instead of the little black suitcases everyone has (I have a big bright purple suitcase that I love using because it's so unique). Trust me, baggage tends to all look the same.
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Second that. I used to have one bag with yellow yarn on the handle and another with red zip ties. When it came time to buy new luggage, "not black" was probably my second most important criterion (I got some light grey bags.) |
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The Ragin' South Asian
Head Poncho
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Posted: Fri Feb 22, 2013 12:41 am Post subject: 29 |
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| Quailman wrote: |
| O'Hare has tunnels to connect the concourses. They have music by Brian Eno playing and wild neon light overhead that seem coordinated to the music. There are people movers - basically flat elevators - so you don't have to walk the entire distance, or you can walk on them and move twice as fast. |
Detroit also has a tunnel with weird lights and moving sidewalks.
http://www.youtube.com/watch?v=Y8oVaj8yQbo |
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The Ragin' South Asian
Head Poncho
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Posted: Fri Feb 22, 2013 12:48 am Post subject: 30 |
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| Courk* wrote: |
| The only part I'm really worried about is the layover. I can arrive super early to ensure I'm on time to the first airport. Layover is likely to be Chicago or Detroit (my friend's been routed through both). |
If you have a very tight connection, usually the flight attendant will say something like "We have a few passengers with tight connections, please let them off the plane first before you get your bags out of the overhead, etc." Just let anyone between you and the aisle know they mean you, and off you go. |
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Quailman
His Postmajesty
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Posted: Fri Feb 22, 2013 1:28 am Post subject: 31 |
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In 1986 I relocated from Denver to Baltimore. All my stuff went in the moving van except for four bags that I was taking with me to have before I closed on the house and got my stuff back. At the time you could check three bags, so I had to pay $25 for the extra. The flight was Denver-Dulles-BWI. When none of my bags showed up, I went to the friendly people we've told you about. They looked at my claim checks and said, "Here's the problem. They only checked your bags to Dulles." That's outside Washington, DC, about three hours away. I figured they be on a morning flight and I'd get them tomorrow, but a delivery driver rang the bell at my rental at 3 AM to drop them off.
I got the extra bag fee refunded. |
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Quailman
His Postmajesty
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Posted: Fri Feb 22, 2013 3:28 am Post subject: 32 |
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The monitors with departures & arrivals probably won't be as big as in Sessie's photo. They may be six TVs in a row, with three on the left for arrivals and three on the right for departures. Some airports list the flights under each category by city; some list them by originally scheduled time. Ones in the concourse may only list departures. As you cannot go to the gate to meet someone, the only people beyond security are either going to a departing flight or heading to baggage claim.
Many years ago I was traveling with three coworkers, connecting in Chicago from Denver to Baltimore. We were running late, so we had to rush. We deplaned and looked quickly at the monitors. Two of us immediately saw Baltimore and called out the gate. We had to run through the crowd. We got there just as the gate attendant was closing the door. She didn't even look at the boarding passes we tossed at her. On the plane, everyone was already seated as we walked toward our designated rows it appeared that all the seats were full. My row didn't even exist. We were on a plane to Pittsburgh! It had arrived from Baltimore. We had looked at the wrong monitor. It turned out that our flight was departing from the gate next to the one we had arrived at. And it was delayed an hour, so we had plenty of time to catch it. I am so glad I wasn't the only one to see the wrong gate number. |
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Neo
Daedalian Member
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Posted: Fri Feb 22, 2013 5:14 am Post subject: 33 |
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ITT: Lots of good advice, but Sessie goes above and beyond and reminds me why she's one of my favorite GL'ers. _________________
Ad Astra
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Jedo the Jedi
Paragon in Training
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Posted: Fri Feb 22, 2013 10:39 am Post subject: 34 |
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| Sessie wrote: |
Flip through Skymall if they have it and check out all the overpriced worthless crap. Always entertaining. |
This.
Also, the elevation change will probably cause pressure on your ears. For some people, this is painful and doesn't go away. (My sister experiences this.) For most people, you just yawn or chew gum or wait until your ears pop. Maybe you will experience nothing in this regard and will wonder what in the world Jedo was talking about.
I have enjoyed reading the advice. Everybody has done an excellent job of explaining things to a 5-year-old as requested. I'm sure Courk will be well-prepared. _________________ Paragon Tally: 18 mafia, 3 SKs (1 twice), 1 cultist, numerous chat scum...and counting. |
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Courk*
Guest
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Posted: Fri Feb 22, 2013 7:20 pm Post subject: 35 |
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Thanks all! I'll probably have more questions close to the trip, so keep an eye out.
I'm familiar with the ear popping when driving through mountains. Probably more extreme in an airplane, but, maybe I'm weird, I look forward to it in the mountains. |
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referee
June 21st, 2004 Member
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Posted: Fri Feb 22, 2013 7:30 pm Post subject: 36 |
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There was a time when airports were almost comfortable and not the pain in the backside they are now. _________________ Jan 21st, 2008: The pillaging continues.
Mar 4th, 2008: Rest in Peace, Gary Gygax. May your dice always roll a natural 20 wherever you are.
Be the Ultimate Ninja! Play Billy Vs. SNAKEMAN today! |
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Sessie
Saucy Chica
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Posted: Fri Feb 22, 2013 8:07 pm Post subject: 37 |
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D'aww...I try. I just find visual references easier.
No problem, Courk! You're gonna be just fine. And don't worry about the creature on the wing just outside your window; his name is Herman and he only attacks people when he's hungry. If he comes after you, just toss him some peanuts. _________________ "I have an everyday religion that works for me: love yourself first, and everything else falls into line." --Lucille Ball |
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Lepton*
Guest
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Posted: Sat Feb 23, 2013 12:37 pm Post subject: 38 |
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Minimize the amount of metals you wear to make security easier. Bring some snacks because airport food I is pricey and crap. Take a novel. Pee before you board the plane. Try not to be stressed.
I try to see travel misfortune as opportunity. I have an overnight layover in Frankfurt tonight, so I'll take the bus to Luxembourg for a couple hours.
Happy travels, C. |
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crk*
Guest
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Posted: Tue Feb 26, 2013 2:37 am Post subject: 39 |
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| Potentially it's a half hour layover at O'Hare |
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Quailman
His Postmajesty
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Posted: Tue Feb 26, 2013 3:04 am Post subject: 40 |
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| That's not much for O'Hare. There are so many things that can throw you off schedule. Too far between gates, bad weather in whatever city your first fligjt originated in, bad weather in Chicago, a mechanical problem with an earlier flight in your originating city, causing delays while they try to get all those passengers on other flights, including yours. But those same factors can affect the connecting flight, so you should be fine. |
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